Wild Rift, being the sole mobile successor of the ever-so-popular League of Legends takes a lot of inspiration from the main game. Whether it be the champions, micro-mechanics, or the boatload of issues that are native to the LoL stratosphere.
One such example is the notorious Wild Rift: failed to connect to the match error. It’s random, it’s annoying, and it makes you wait hours – if not forever, until you’re able to go back into the lobby to square it up with those scrubs.
Luckily, you’re not alone in this predicament since this is a common error that plagues selective portions of the player base from time to time. There are multiple causes, and there are multiple solutions — along with multiple troubleshooting steps.
In this guide, we will be focusing on hunting this error down once and for all. Whether you’re experiencing issues with your internet connection, the game app, or something else, we’ve got you covered. So if you’re ready to get back to playing Wild Rift, let’s get started!
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Wild Rift: Failed To Connect To The Match – Troubleshooting Steps
Here are the general steps you can take in order to fix / troubleshoot the Wild Rift: failed to connect to the match error:
Check Your Internet Connection
A stable and strong internet connection is essential for a smooth gaming experience, and if your connection is weak or unstable, it can cause issues with connecting to a match.
To check your internet connection, follow these steps:
1. Make sure your device is connected to a Wi-Fi or mobile data network
- If you’re using a Wi-Fi connection, check to make sure your device is within range of the router. If you’re too far away, the signal may be weak and cause issues with connecting to a match.
- If you’re using a mobile data network, make sure your device is within range of a cell tower. You may need to move to a location with better signal coverage.
- If you’re using a Wi-Fi connection and you’re still having trouble, try forgetting the network and reconnecting. This can sometimes resolve connection issues.
- If you’re using a mobile data network and you’re still having trouble, try restarting your device. This can sometimes resolve connection issues.
2. Check the signal strength of your connection
- On a mobile device, you can usually find the signal strength indicator in the status bar. A strong signal is generally indicated by three to four bars, while a weak signal is indicated by one or two bars.
- If the signal strength is weak, try moving to a location with a stronger signal. If you’re using a Wi-Fi connection, try moving closer to the router. If you’re using a mobile data network, try moving closer to a cell tower.
- If the signal strength is still weak after trying these steps, you may need to contact your internet service provider for assistance.
3. Run a speed test to see if your internet connection is fast enough for online gaming
- There are several websites and apps that you can use to test your internet speed. One popular option is speedtest.net.
- To run a speed test, visit the website or open the app and follow the prompts. The test will measure the speed of your download and upload speeds.
- Wild Rift recommends a minimum connection speed of 3 Mbps for a stable connection. If your speed test results are lower than this, you may need to upgrade your internet plan or troubleshoot your connection further.
- If your internet speed is sufficient but you’re still having trouble connecting to a match, try the other troubleshooting steps outlined in this guide.
4. If you’re using a Wi-Fi connection, try switching to a wired connection using an Ethernet cable
- An Ethernet cable is a physical connection that connects your device directly to your router or modem. This can sometimes improve connection stability, especially if your Wi-Fi connection is weak or unstable.
- To use an Ethernet cable, plug one end into your device and the other end into a LAN port on your router or modem. You may need to disable your Wi-Fi connection in order to use the Ethernet cable.
- If you’re able to connect to a match using an Ethernet cable, it’s likely that your Wi-Fi connection was causing the issues. You may need to troubleshoot your Wi-Fi connection further or contact your internet service provider for assistance.
If the mentioned steps don’t work, then it’s time to check other aspects of the issue.
Close and Reopen the Game App
This simple solution can often resolve connection issues and is worth trying before moving on to more advanced troubleshooting steps.
To close and reopen the Wild Rift app, follow these steps:
- Go to the home screen or app drawer on your device.
- Find the Wild Rift app and swipe it off the screen or tap the “X” icon to close it.
- Open the Wild Rift app again and try connecting to a match
It’s also worth noting that if you’re running other apps or programs on your device, they can sometimes cause issues with your connection in Wild Rift.
If you’re having trouble connecting to a match, try closing any unnecessary apps or programs to free up resources and improve your connection.
Restart Your Device
Restarting your device clears any temporary files or data that may be causing issues and can help to improve the overall performance of your device.
To restart your device, follow these steps:
- Close any open apps or programs on your device.
- Press and hold the power button until the “Power off” option appears.
- Tap the “Power off” option and confirm that you want to turn off your device.
- Once your device is turned off, press and hold the power button again to turn it back on.
- Wait for your device to boot up and then open the Wild Rift app and try connecting to a match.
If the application is still giving the same error, then it might be worth checking for updates for Wild Rift.
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Check For Updates to the App
Outdated versions of the app can sometimes cause issues with connectivity, so making sure you have the latest version is always a good idea.
To check for updates to the Wild Rift app, follow these steps:
- Go to the app store on your device (e.g. Google Play Store or Apple App Store).
- Search for “Wild Rift” in the app store.
- Tap the “Update” button next to the Wild Rift app if an update is available. If there is no “Update” button, it means you already have the latest version of the app.
- Follow the prompts to download and install the update.
- Once the update is installed, open the Wild Rift app and try connecting to a match.
If there’s no update, then move on and try other troubleshooting steps listed in this guide.
Contact the Support Team
The support team is available to help players resolve issues with the game, and they may be able to identify and resolve any underlying issues that are causing your connection problems.
To contact the Wild Rift support team, follow these steps:
- Visit the Wild Rift support website.
- Select the “Contact Us” option from the menu.
- Choose the category that best describes your issue (e.g. “Connection & Network,” “Game Account,” etc.).
- Fill out the form provided, including your name, email address, and a detailed description of your issue. Be sure to include as much information as possible, such as the steps you’ve already taken to troubleshoot the problem, any error messages you’ve received, and any other relevant details.
- Submit the form and wait for a response from the support team.
The Wild Rift support team typically responds to inquiries within a few business days. They will do their best to resolve your issue as quickly as possible, and may ask for additional information or follow-up questions to better understand the problem you’re experiencing.
However, it’s worth noting that the Wild Rift support team may not be able to resolve every issue that players encounter.
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Advanced Troubleshooting Tips
The general solutions didn’t work? No issues!
Here are the more advanced steps you can take in order to fix / troubleshoot the Wild Rift: failed to connect to the match error:
Reset Your Network Settings
Resetting your network settings clears any temporary files or data that may be causing issues and can help to improve the overall performance of your internet connection.
To reset your network settings, follow these steps:
- Go to your device’s settings menu.
- Look for the “Network Reset” option. This option may be located in the “General” or “System” settings menu, depending on your device.
- Tap the “Reset” or “Network Reset” option.
- Follow the prompts to reset your network settings. This may involve entering your device’s passcode or confirming that you want to reset your network settings.
Wait for your device to reboot and then try connecting to a match in Wild Rift again.
Check for Network Congestion
Network congestion occurs when there are too many devices connected to your Wi-Fi network, or when those devices are using a lot of bandwidth. This can cause your connection to become slow or unstable, which can cause issues in Wild Rift.
To check for network congestion, try the following steps:
- Disconnect any unnecessary devices from your Wi-Fi network: If you have a lot of devices connected to your Wi-Fi network, it’s possible that they are causing congestion that is affecting your connection in Wild Rift.
To check for this, try disconnecting any unnecessary devices from your Wi-Fi network and see if your connection improves.
- Limit the bandwidth usage of other devices: If you have devices connected to your Wi-Fi network that are using a lot of bandwidth, they can cause congestion that affects your connection in Wild Rift.
To check for this, try limiting the bandwidth usage of other devices by pausing or closing any streaming services or apps, or by limiting the number of devices that are connected to your Wi-Fi network at the same time.
- Check your router’s settings: If you’re still experiencing issues with network congestion, it’s possible that your router’s settings may be causing the problem.
To check for this, try accessing your router’s settings and looking for options that allow you to limit the number of devices that can connect to your Wi-Fi network, or that allow you to prioritize bandwidth usage for certain devices or services.
Consult your router’s user manual or contact the manufacturer for instructions on how to do this.
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Try Using a Different Device or Internet Connection
If you’re experiencing issues with connecting to a match in Wild Rift and you’ve tried all the troubleshooting steps, it may be worth trying a different device or internet connection.
This can help determine if the issue is with your device or internet connection. To do this, try connecting to a different Wi-Fi network or use mobile data.
Alternatively, use a different device, such as a different phone, tablet, or computer. If the issue is resolved on a different device or internet connection, it’s likely that the issue is with your original device or connection.
In this case, you may need to troubleshoot the problem further or seek the assistance of a technician. If the issue persists on a different device or internet connection, contact the Wild Rift support team for further assistance (as mentioned above). They may be able to identify and resolve any underlying issues causing your connection problems.
In essence, resolving the Wild Rift failed to connect to the match error is as simple as checking your setup for any possible misconnections —both in hardware and software.
If none of the above-mentioned steps have worked for you, then consider waiting for the support ticket to help you out. They will do their best to resolve any issues you’re experiencing and get you back to playing the game as soon as possible.