League of Legends game client is very prone to errors and bugs. It is somewhat outdated and usually, problems arise that prevent a player from properly utilizing the client to play the game. One of these errors will be discussed in this article.
To fix this problem, try logging into another account before logging back into your account. Reset your router and change your DNS. Make sure Riot Client is not blocked in the firewall. If everything fails, perform a clean reinstallation of the game.
Sometimes your client displays communication errors such as “Retrieving Data From Server” or “Unable to connect to Server”. These errors can hinder your gameplay so it is important that you fix them as soon as possible. Let us look at some of the most commonly used methods to fix this problem.
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Log Into Another Account
If this is your first time encountering your error, you need to know that this isn’t a very rare error. Various players encounter this error and it goes away on its own sometimes. In order to make sure we rule out the most accessible solutions before diving too deep, we will go through this article in a step-by-step manner.
The easiest solution to try is to simply log out of your account and try to log into another account. Once you are logged in, check if the error is gone. If the error is gone, you can simply sign out and this time, log back into your previous account. This should, hopefully, get rid of the error if it is caused by temporary factors.
Reset Your Router
If your client is having trouble communicating with the server, it can be an issue with your router. A simple solution is to reset your router. But there are multiple ways you can try this method before moving on to the next one. First, try signing out of your account and resetting your router. If that fails, log into your account and abruptly reset your router while you are still logged into your account.
If you are using an ethernet cable, you can also try switching ethernet ports. If you are connected to wifi, try switching to an ethernet connection. This is to rule out any involvement of the router in this matter.
Check Server Status
Sometimes, this error can be caused by an issue on Riot Games’ end. To make sure the servers are online and not having any issues, head over to the Server Status page and select your server. If the server is having a problem that has been recognized by Riot Games, it will be listed there, and all you can do is wait for it to be fixed.
A simple solution you can try to fix this issue is to switch internet connections. Of course, most households don’t have multiple connections. So simple disconnect your PC from your current network and connect it to your mobile hotspot. Now disconnect it from the hotspot and reconnect to your previous internet connection.
You can also try to turn off the wifi on your PC and turn it on again. Another important thing to keep in mind is to make sure the drivers for the Wifi adapter are up to date in Device Manager.
There’s a chance that your firewall might be blocking an important connection (whether incoming or outgoing). To make sure that no connection from the League of Legends client is being blocked by the Firewall, simply follow these steps:
- Open Control Panel in Windows Settings.
- From the Control Panel, open “Windows Defender Firewall”. You can alternatively search for it directly.
- From the left panel, click “Allow an app or feature through Windows Defender Firewall”.
- You will be presented with a list that contains two columns of checkboxes. If you are unable to change any of these (if they are greyed out), simply click Change Settings to change them as an administrator.
- Here you can make sure Riot Client is checked. Alternatively, you can click “Allow another app”.
- Now browse and select League of Legends to add it to the list.
- Now navigate back to “Windows Defender Firewall” and click “Advanced Settings” from the left side menu.
- In the window that opens, you can see Inbound Rules and Outbound Rules in the left menu.
- Check both, especially Inbound Rules, to make sure no connection is being blocked.
- There are normally two Inbound Rules named Riot Client. You can right click and Enable them if they are disabled.
Change Your DNS
You can try changing your DNS to make sure it is not the cause of the problem. This can be done by following the following steps:
- Open Control Panel from Windows Settings, or simply search for it.
- In Control Panel, find and open Network Connections.
- Now you will be shown a list of your connections. Select the one currently active, and right click it.
- From the menu, select Properties.
- Now left click “Internet Protocol Version 4 (TCP/IPv4)” and then click Properties.
- In the General tab, you will find the DNS settings at the bottom.
- Check the option that says “Use the following DNS server addresses”. This will open the two fields for you.
- In the “Preferred DNS server” field, type “22.214.171.124”.
- In the “Alternate DNS server” field, type “126.96.36.199”.
- Now click Ok to apply the changes.
Try The Repair Tool
If all else fails, it is time to pull out the trusty Hextech Repair Tool. You can download the tool from here. Once you run it, it will check for errors with your installation of League of Legends and hopefully fix whatever is causing this issue.
The Hextech Repair Tool also provides a bunch of other useful functions but it is mainly used to perform repairs on faulty installations and corrupt files to avoid reinstalling the game from scratch.
Uninstall & Reinstall
If no solution listed above has solved your problem, then I’m afraid there is only the classic solution left. At this point, you can try uninstalling the game and reinstalling it from scratch to make sure nothing goes wrong this time. This process will hopefully solve issues outside the current one as well.
Uninstall League of Legends and delete any remaining files left on any drive. Make sure you also uninstall the Riot Games Client. Now head over to the official download page for League of Legends and download the latest version of the game and install it.
Contact Riot Games Support
In case no solution listed in this article has helped you, then the only option you have left is to contact the Riot Games Support staff. Head over to this website and file a ticket with your issue listed in detail. Try to attach clear screenshots of your problem if possible. Someone from the support staff will contact you shortly and walk you through a series of steps to troubleshoot your problem.
League of Legends has a complicated client that can sometimes malfunction and cause errors and bugs. If you encounter such bugs, it is better to follow general troubleshooting tips before attempting a complete reinstall of the game. If all else fails, do not hesitate to contact the support staff at Riot Games.
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